April 2026

Display of transparent background for product images

A new setting has been added in "PlanoHero personal settings", in the "Planograms" section → "Display of transparent background for product images".

You can now choose one of the background options for product images:

Transparent background;
White background.

Note! The setting applies only to PNG product images with a transparent background in 2D and 3D planogram view and edit modes. Transparency is not available for other formats.

Displaying a frame around the product

In "PlanoHero Personal Settings", the ability to hide the grey frame around the image on the displayed active product has been added in the "Planograms" section → "Displaying a frame around the product".

How to prepare a product image for correct display on the planogram

The article "How to prepare a product image for correct display on the planogram" explains how to properly prepare an image: crop it, remove the background before uploading it to the service, and avoid common mistakes when displaying it on the planogram.

Learn more in the article How to prepare a product image for correct display on the planogram.

Enhanced Chat Functionality

Chat has become even more convenient and functional.

Now you can:

Edit messages;
Add reactions and see who has viewed a message;
Use Emoji for quick reactions;
Use search to quickly find messages and files;
Pin important messages and quickly find them in the "Pinned messages" tab;
View files and media in the corresponding tabs.

Learn more about chat in the article.

Updated on: 11/06/2026

Was this article helpful?

Thank you!