Notifications

The "Notifications" panel helps you keep track of important events in PlanoHero and respond to them promptly: monitor planogram execution, track overdue execution, changes after data updates, errors after editing equipment, chat mentions, and more. Notifications are generated automatically, so you won't miss anything that needs your attention. 

In this article, we'll look at where to view notifications, what actions you can take with them, and how to choose which notifications to receive.

Contents

Where to view notifications
Notification actions
Mass actions with notifications
How to set up notifications

Where to view notifications

To view notifications, click the bell icon in the top bar. If you have unread notifications, the icon shows their number:

The "Notifications" panel opens with three tabs:

• All — the full list of available notifications;
• Unread — new notifications you haven't viewed yet. They are highlighted in the list with an orange border and background;
• Trash — notifications you have deleted.

Notification actions

Hover over a notification to take an action:

• View — opens a panel with the event details. For some notification types, you can go straight to the store plan or planogram from this panel;
• Go — opens the page related to the event: a store plan, a planogram, or a photo report check;
• Go to chat — takes you straight to the message related to the notification;
• Mark as read — removes the unread mark, and the notification no longer appears in the "Unread" tab;
• Remove — moves the notification to the "Trash" tab;
• Restore — returns the notification to the "All" tab. This action is available only in the "Trash" tab.

Mass actions with notifications

To handle several notifications at once, use the tools at the top of the panel:

• Mark all as read — available in the "All" and "Unread" tabs;
• Delete all — moves all notifications from the current tab to the "Trash" tab. In the "Trash" tab, this action deletes notifications permanently;
• Filters — opens a panel where you can filter notifications:
• • Period — select the date or date range when the notifications were received;
  • Notification types — select the notification types to display:
  • • Sending for execution;
    • Planograms scheduled to be sent but not sent;
    • Planograms scheduled to be sent;
    • Reminder about scheduled sending;
    • Executing the planogram;
    • Overdue execution;
    • Changes after updating data;
    • Errors after editing equipment;
    • Product rotation;
    • Copying the planogram;
    • Mention in chat (@you);
    • Product archiving;
    • Product unarchiving;
    • Photoreport recognition.

How to set up notifications

To receive only the notifications you need:

1. Click your avatar in the top bar and select "PlanoHero personal settings";
2. In the "Notifications" block, select the checkboxes for the notification types you need and click "Apply".

Learn more about "Personal account settings" in this article.

Updated on: 13/11/2026