> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.planohero.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# March 2026

### Chat — a New Level of Communication
**Chat** has become a separate tool for discussions within planograms.

Now you can discuss work-related questions and clarify layout details directly in the **PlanoHero** web version and the **PlanoHero Layout** app:
* Mention colleagues using @ and reply to messages to keep the conversation context;
* Send documents, photos, and videos for sharing information in chat;
* Navigate to the planogram directly from a message for quick access;
* View all chats in a separate tab;
* Pin important chats so they appear at the top of the list.

In the PlanoHero Layout app, a full-featured **"Chat"** tab is available instead of **"Tasks"** for quick communication with colleagues.

Learn more about chat [__in the article__](https://helpdesk.planohero.com/en/article/chat-web-version-8o1snl/).