> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://helpdesk.planohero.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# April 2026

### Display of transparent background for product images
A new setting has been added in **"PlanoHero personal settings"**, in the **"Planograms"** section **→** **"Display of transparent background for product images"**.

You can now choose one of the background options for product images:
* **Transparent background**;
* **White background**.

|| Note! The setting applies only to PNG product images with a transparent background in 2D and 3D planogram view and edit modes. Transparency is not available for other formats.

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### Displaying a frame around the product
In **"PlanoHero Personal Settings"**, the ability to hide the grey frame around the image on the displayed active product has been added in the **"Planograms"** section **→** **"Displaying a frame around the product"**.

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### How to prepare a product image for correct display on the planogram
The article **"How to prepare a product image for correct display on the planogram"** explains how to properly prepare an image: crop it, remove the background before uploading it to the service, and avoid common mistakes when displaying it on the planogram.

Learn more in the article [How to prepare a product image for correct display on the planogram](https://helpdesk.planohero.com/en/article/how-to-prepare-a-product-image-for-correct-display-on-the-planogram-12upsu0/).

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### Enhanced Chat Functionality
**Chat** has become even more convenient and functional.

Now you can:
* Edit messages;
* Add reactions and see who has viewed a message;
* Use Emoji for quick reactions;
* Use search to quickly find messages and files;
* Pin important messages and quickly find them in the **"Pinned messages"** tab;
* View files and media in the corresponding tabs.

Learn more about chat [__in the article__](https://helpdesk.planohero.com/en/article/chat-web-version-8o1snl/).